1. Acceptance of Terms
By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. You agree to use the website only for lawful purposes and in accordance with these terms.

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2. Product Information
We strive to display accurate product descriptions, images, and pricing. However, slight variations in color, design, or size may occur due to screen settings or handmade craftsmanship.
All jewellery is crafted with 925 BIS Hallmarked Silver, real gemstones, and rhodium plating, as described on the product pages.

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3. Ordering and Payment
Placing an order constitutes an offer to purchase, which we may accept or decline at our discretion.
Payment must be made in full at the time of ordering.
Once an order is confirmed, you will receive an email with order details.

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4. Shipping and Delivery
Orders are processed and shipped within 1-3 business days. Delivery times vary based on your location.
We are not responsible for delays caused by third-party courier services or unforeseen circumstances.

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5. Returns and Refunds
Returns are only accepted for defective items. A video of the unboxing process is required to initiate a return.
Refunds or replacements will be processed once the defect is verified. Please refer to our Returns Policy for details.

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6. Intellectual Property
All content on this website, including logos, designs, text, and images, is the property of Suramyah and protected under Indian copyright and trademark laws.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

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7. User Conduct
You agree not to use the website for any unlawful or prohibited activities, including but not limited to hacking, data scraping, or distributing malicious software.
Any misuse of the website may result in termination of access and legal action.

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8. Limitation of Liability
Suramyah is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability for any claim related to your order will not exceed the total amount paid for the product.

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9. Governing Law
These terms and conditions are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in New Delhi, India.

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10. Changes to Terms
We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the site constitutes acceptance of the updated terms.

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11. Contact Us
If you have any questions or concerns about these terms, please contact us at:
Email: hello@suramyah.in